Frequently asked questions

Yes, shipping is free of cost.

Orders are typically processed at same time while received for Dubai emirates. Once processed, your order will usually be delivered on the same day or the next business day. However, please note that delivery timelines may be affected during public holidays, festivals, adverse weather conditions, or unexpected events. In such cases, delivery may take up to 3-4 business days.

No, we do not have a minimum order quantity.

Currently, we only deliver within UAE.

• Credit/Debit cards (Visa/Mastercard)
• Cash on Delivery (COD)
• Apple pay / Google pay
• Online payment gateway – payment links

Yes, you can return or exchange a product within 5 days of purchase once it is approved and if it is unused and in its original packaging. Please contact info@bolt101.ae for return related queries.

Yes, you can subscribe for weekly or monthly deliveries and pause or adjust your plan anytime by getting in touch with our team at info@bolt101.ae

Yes, please contact our sales team at EMAIL for bulk purchase inquiries.

You will receive an Order confirmation email, you can take all update on the same mail.

You can contact us on our email info@bolt101.ae OR on WhatsApp

Yes, our bottled water is approved by Dubai municipality and complies with an ESMA (Emirates Authority for Standardization and Metrology) standards.

No, we operate online only.